Our Privacy Policy

As a customer of Bryntum AB, certain Personal Identifiable Information (PII) about you will be stored by us. Below you can find our FAQ regarding PII and GDPR.

How do you process my Personal Information?

If you contacted us through our contact form, we’ll store your name, company and message in our database to be able to follow up with you.

As our customer you sign up in our customer zone to access our releases of the products that you licensed. We collect your name, email and company for our records upon registration. We use your email to send updates about new product releases, you can disable this at any time inside the customer zone.

If you signed up for our newsletter or signed up for a trial, then your name, email address and company are stored with a 3rd party email service in the USA (Privacy Shield compliant). We use your email to send a newsletter, typically 1 or 2 per year and you can unsubscribe anytime.

If you signed up in our forums, your email and optionally your date of birth is stored in it. You can delete yourself from the forums at any time.

If you paid via PayPal, PII such as name, email, phone number and address will be stored by PayPal.

As our customer we also store your PII in our accounting software Fortnox, GDPR related information: https://www.fortnox.se/om-fortnox/integritet-och-sakerhet/gdpr/ (in Swedish)

Where is the data you collect stored?

Our customer zone data is stored in servers in Sweden and The Netherlands and we use two factor authentication on our server logins.

If you signed up for our newsletter or signed up for a trial, then your name, email address and company are stored with a 3rd party email service in the USA (Privacy Shield compliant).

Can I as a customer erase my data collected by Bryntum?

Yes, you can choose to delete your data anytime. Please just send us an email if you wish to be removed from our records.

Can I as a customer export personal identification data (PID) about me collected by Bryntum?

Yes, please just send us an email if you wish to receive a ZIP archive with all the data we have collected about you.

Does Bryntum store any PII data outside EU?

For our email lists, we use a third party service in the USA (Privacy Shield compliant).

What is the Privacy Shield Framework?

The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce and the European Commission and Swiss Administration to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.

Read more about Privacy Shield

Read more about GDPR

Bryntum’s Data Protection Officer

The Bryntum DPO is Mats Bryntse, who can be reached at info[at]bryntum.com or via phone +46 736 606088.