Stuck loading screen when working with the resource utilization feature

[julius.98]

Hello, after applying any changes to the gantt chart the resource utilization diagram gets stuck in a loading screen with the message "save changes..." which can only be fixed by refreshing the entire page. The problem was found in the demo version through the odoo appstore. To be more specific, it works fine right after activating the feature but if I do any changes to the gantt chart (e.g. elongating the duration of a task) the bug happens.

Thank you in advance.

Best regards, Julius

[usamagull]

Hi Julius,
We are working on this issue, we'll let you know once it is resolved.

[julius.98]

Hello,

has there been any update on this issue? Thanks.

Best regards, Julius

[mats]

Not yet I'm afraid, but we hope to be able to fix it soon.

[tomb]

Hi Julius, we are trying to reproduce this on the demo server but can't:

https://odoo-gantt16.bryntum.com/

Could you provide screenshots or better a video leading up to the problem?

[rattanak.chuon]

Subject: Issue with Saving Changes in Gantt View PRO on Odoo 17

Dear Bryntum AB Team,

We have encountered a persistent issue within the Gantt View PRO that I wanted to bring to your attention. To give you a clearer picture, here are the steps that reproduce the problem:

1. Navigate to the "Overall Project Management" project within Gantt View Pro.
2. Click on the "Settings" dropdown menu in the top menu bar.
3. Ensure "Show resource utilization" is selected.
4. After performing actions that trigger changes to the resource utilization, attempt to save these changes.
5. The system then consistently gets stuck on the "Saving changes, please wait..." message, without completing the action.

For your convenience, I have attached a screenshot link that captures the state of the application during this issue.
https://i.ibb.co/HYTTXR2/workload.jpg

Could you please investigate this matter and advise us on a potential solution or workaround? Your guidance is crucial to us as we rely heavily on the functionality of this tool for our project management.

Thank you in advance for your timely and expert assistance. We are eager to resolve this issue and continue our work with the aid of your software.

Best regards,

[tomb]

Hi Rattanak, we want to reproduce this so that we can fix it, but until now we can't - can you help us to reproduce it on either

https://odoo-gantt16.bryntum.com/

or

https://odoo-gantt17.bryntum.com/

PS. which version are you using

[wissem]

Hi we have the same problem i'm using V17
I just try your demo V17 and it's the same issue by doing this :

Show ressource utilization
Open the task in the Gantt,
Assign a ressource and then "saving change " turning without action

Thx for your support

[tomb]

Thanks a lot we can reproduce it now, a fix will be there within a week or so please bear with us

[rattanak.chuon]

Thanks a lot we can reproduce it now, a fix will be there within a week or so please bear with us

Hi Tomb,

Could you please provide an update on the status of the fix? Has the issue been resolved?

Best regards,