Print plugin issue

Post by **Paras** » Thu Jan 25, 2018 12:36 pm

Hi,

A new blank page is opening on refresh by using print plugin.

See the link https://www.bryntum.com/examples/gantt- ... ples/print

Post by **Terence** » Thu Jan 25, 2018 1:34 pm

Please show us the steps. Can you try to reproduce it in the example and sending feedback by using the dialog in the right corner in the example page?

https://www.bryntum.com/examples/gantt- ... nt?video=1

By using the link above, your steps will be recorded.

Post by **Paras** » Thu Jan 25, 2018 1:56 pm

Hi, thanks for the reply.
I have done the above steps using the given link.

Post by **Terence** » Thu Jan 25, 2018 2:29 pm

I have checked your feedback and replayed your actions, but I can not see something wrong. Maybe it did not get the refresh part. Can you describe in words all steps to reproduce this issue.

And is it correct you use Chrome version 63.0.3239.132 on MacOs 10.12.6 ?

Post by **Terence** » Thu Jan 25, 2018 2:34 pm

BTW. And please check if you have your pop-up blocker active.

It should not block the created print page

Post by **Paras** » Thu Jan 25, 2018 2:38 pm

Yes I am using these versions.
When I am opening the print plugin example.... initially it is opening a blank new tab for about a second or two and then closes.
And I have enabled the pop up for the page.

Post by **Terence** » Thu Jan 25, 2018 2:51 pm

Yes I see now. We use a popup detector. It will try to open a new window and close it. That is what you see. We have enabled it in our online examples but it is possible to disable it.

It is possible to disable it in your own configuration
https://bryntum.com/products/gantt-for-extjs/docs/5.x ... pupBlocker

Maybe we can tweak it a bit that it will be less visible.

Post by **Paras** » Thu Jan 25, 2018 2:59 pm

My problem has been solved.
Thank you for taking your time to reply.

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Print plugin issue