Dear @Thejas, you are paying for support and upgrades - not custom feature development. We appreciate your feedback and it's helpful to know which features matter the most to you. But as mentioned above, you are the only one requesting this feature, meaning we cannot justify making it our top priority. We have a ticket open for this and will get to it later this year hopefully. If the fast-track option is of interest to you, please reach out to me directly via email and we can discuss. (mats@bryntum)
Support Forum
Hi,
okay we paying for support and upgrade. Your support team itself not giving clarity then what we can do. "We have a ticket open for this and will get to it later this year hopefully. If the fast-track option is of interest to you" OH okay after year our license will expire. Then we don't have chance to check. "you are the only one requesting this feature, meaning we cannot justify making it our top priority." Am surprised by seeing your statement wow. i can't expected this from your team . 1 is also customer and 1k customer is also customer
At least they need to tell approximate time so we can inform to our management . that also they are not telling