Dependency lines not showing when exported to PDF or PNG

[mikemcs]

When exporting the schedule to PDF or PNG I lose the dependency lines between events.

Schedule (with dependencies)

1.jpg (53.52 KiB) Viewed 392 times

Export PDF (without dependencies)

2.jpg (42 KiB) Viewed 392 times

  pdfExport : {
            exportServer : 'https://<myurl>:7777',
               footerTpl    : () => '<div class=""></div>',
               headerTpl : ({ currentPage, totalPages }) => `
                               <div class="">
                               </div>`

  },

[Maxim Gorkovsky]

Hello.
First, we need to inspect HTML which goes from client to the export server and check if dependency elements are there. Please check out this troubleshooting guide and provide us with this HTML: https://github.com/bryntum/pdf-export-server/blob/main/docs/troubleshooting.md

[mikemcs]

How can I upload the HTML file to you?

[marcio]

Hey,

You can zip it and upload it here, or send it to support[at]bryntum.com (please let us know when you have sent it).

[mikemcs]

sample html attached

[Maxim Gorkovsky]

I checked your HTML, it does not contain any "b-sch-dependency" elements which means your client app did not produce any. I am not sure how such a thing can occur. Do you switch dependency feature on and off? If you do, it might so happen that feature gets disabled by accident.
Try listening to some events and log state of the dependencies feature:

scheduler.on({
  beforePdfExport() { console.log(scheduler.features.dependencies.enabled) },
  pdfExport() { console.log(scheduler.features.dependencies.enabled) }
});
scheduler.features.dependencies.on({ exportStep() { console.log(scheduler.features.dependencies.enabled) } })

[mikemcs]

console:

1.jpg (21.01 KiB) Viewed 335 times

[alex.l]

Hi,

Could you please confirm you used latest released version of the Scheduler and latest released version of PDF server?
Scheduler version: 5.6.2
Current server: https://github.com/bryntum/pdf-export-server