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Reason is found, please see ticket for more info and possible workaround.
Hello.
I am sorry, I did not understand the question. Could you please elaborate?
We have an assumption issue might be related to caching on puppeteer side. We will try disabling cache and seeing if it helps: https://pptr.dev/api/puppeteer.page.setcacheenabled/
Hello.
First, we need to inspect HTML which goes from client to the export server and check if dependency elements are there. Please check out this troubleshooting guide and provide us with this HTML: https://github.com/bryntum/pdf-export-server/blob/main/docs/troubleshooting.md
Do I understand correctly that hypothesis about outdated browser is true on your end, and you solved problem by upgrading? We upgraded our version to 104.0.5109.0
but it didn't help. However, that is still 15 major versions behind.